1. Digital Delivery Mode
All items listed on jooa.in (including PHP source code, UI kits, and web templates) are purely digital products. No physical products or printed materials will be shipped or mailed to your physical address.
2. Instant Delivery Timeline
We utilize automated verification for payment processing to ensure immediate product access:
- Instant Access: Upon submitting a valid 12-digit UPI UTR/reference number, access to your purchased zip files is immediately granted inside your dashboard.
- Email Confirmation: A order confirmation containing details of your purchase will also be sent to your registered email address right after checkout.
3. Shipping Fees & Handling Charges
Since all source codes and assets are delivered online via secure server downloads, shipping fees, delivery charges, and physical handling costs are completely zero (₹0) for all products across India and worldwide.
4. Delayed Delivery or Issues
In rare cases, delivery delays might occur due to one of the following reasons:
- Incorrect or mistyped 12-digit UPI UTR/Reference ID entered during checkout.
- Network delays between banking gateways during payment verification.
If you do not see your download link within 15 minutes of payment, please reach out to our team immediately with your transaction screenshot for manual verification.
5. Technical Support & Delivery Assistance
If you encounter any broken download links or access issues, contact us directly via our Contact Us page or email no-reply@jooa.in. Our support team responds within 24 hours.